At Sunserk, we go beyond helping businesses transform. We help them make a meaningful difference; to their customers, and to the communities they serve

Why Sunserk ?

Increased competition, economic uncertainty, and globalization are among the forces that are driving companies to seek to reduce the cost and improve the effectiveness of their functions. In our view, companies can greatly enhance their pursuit of these goals by thoughtfully managing their service delivery organizations according to leading marketplace practices. Yet our experience suggests that many companies could benefit from greater focus and planning with respect to service delivery

Select your area of Interest to know more ...

Supply Chain Services

To win in today’s supply chain management, it is critical in balancing a set of complex variables to achieve a quality delivery on-time and within budget. Our experienced team takes pride in helping evaluate choices and focus on tasks that will be an enabler for quick turn around on high value tasks for customers. We will enable in boosting operational efficiency, enable innovation, improve customer experience, mitigate risk and deliver outstanding performance.

Connected Service Support

A function which involves great responsibilities - In today's virtual world, not just the communication but the speed of response being a key, we can add a lot of value to the 3 broadly classified areas that will enable the stakeholders to not just communicate but provide a speedy effective response to customers.

  1. BID Management

This covers areas of Sales Order /Purchase Order processing, Sales and Inventory reporting, Building Technical specifications, Drawings and Custom Costing sheets and providing Techno-Commercial responses to Bids.

  1. Customer Support Center

This includes quoting or providing pricing information on queries, Technical Support, Order Status & order bookings & Cancellations.

  1. Integrated Asset Management

Covers the Document management and controls, Maintenance management, Asset performance managements, Management of test results for easy retrieval against customer queries, Warranty management.

Finance & Accounting

One of the most important functions for any organization, an effective & strong F&A team can drive miracles as most of the decision makings are dependent on the F&A situations. The segment also involves duties that are high value for the organization but can consume a lot of time such has Accounts Payable, Employee Travel and Expenses, Billing (Generic), Collection Accounting & Debtors reconciliation, Bank Reconciliations, Taxation calculation, payments & related reconciliations. Its important to optimize the high value functions to improve on efficiency.

Payroll

There is a significant requriement to have standardized payroll processes globally that through front-end data collection processes, such as time entry, validation, and approvals, as well as back-end payroll processes, such as reconciliation, auditing, and reporting. The back-end payroll process is confidential but at the same time very important for any company that faces audits. This involves a lot of time consuming activities which cannot be avoided due to its importance.

Human Resource

Our services are particularly designed to support businesses who have limited Human Resources specialists, making it a cost efficient and readily accessible option for managing your human capital. This is one important function which can drive huge value to business. It is well known about the benefits of having a lean and effective HR function. We focus on supporting Learning and Development including Training and Succession planning, Onboarding processes including reviews of current processes and implementing engaging Onboarding processes, New starter documents, Welcome booklets, Organisation handbooks & HR report outs for easy decision making.

Engineering Support Services

We can improve end-to-end responsiveness, drive workplace productivity and maximize your technology investments by managing general documentations, Smart retrieving processes, Bill Of Materials management that includes validations & tracking ECN tracking, Process flow documentation maintenance etc. Our customized processes solutions will enable our customers to enhance efficiency and be better prepared for audits.